A1. You can create an account by clicking on the "Sign Up" button at the top right corner of the home page. Please provide all the information in the form that appears and click on submit button.

A2. You can surf and add minerals to the cart without creating an account but only registered consumers will be able to check-out and place orders. Registered Consumers have to be logged in at the time of checking out the cart, and will be prompted to do so if they are not logged in.

A3. Each mobile number can only be associated with one Mineral MART account.

A4. Dashboard is the section you reach after you log in to UK Mineral MART. Dashboard allows you to track your active orders, pending orders as well as your order history.

A5. You can pay for your order on UK Mineral MART using the following modes of payment: a. COD (Cash On Delivery)

A6. Yes, GST will be applicable as per government regulations.

A7. Once you have placed your order you will not be able to make any modifications. You have to cancel the order and will have to place a new order.

A8. Our customer support team is available, on all working days (from 10 am to 6 pm). They can be reached at +91-8192802320, 8192802345 or via email at: erawannahelpline[at]gmail[dot]com

A9. Yes, we do bulk supply of minerals at special prices to government institutions and real estate builders. Please contact us at erawannahelpline[at]gmail[dot]com to know more.

A10. If you are unable to find a mineral that you would like to shop for, please write to us at erawannahelpline[at]gmail[dot]com and we will try our best to make the mineral available to you.